SUPPORT

JETLINER

DOWNLOAD THE MANUAL

CLICK HERE to download the Jetliner manual

WHERE DO I FIND THE MISSIONS

After installation, restart the sim and the missions will be in the Activities - Bush Trips menu.

See the future improvements section below for more on this topic.

UPDATE HISTORY

Simplified breakdown of recent updates. Full changelogs can be found in Content Manager in-game.

Obtain the latest version by updating from the in-game Content Manager, Orbx Direct or third-party store, as applicable.

Jetliner v1.2 - CURRENT VERSION

Fixes CTD at launch of Jetliner01, introduced by SU6.

Jetliner v1.1

Many major fixes and improvements for SU5 compatibility.

FUTURE IMPROVEMENTS

The following aspects are under investigation for future updates:

Custom Menu Categories

Currently the Bush Trips menu is all that is available to us. Custom menu categories are WIP and will introduce a dedicated section in-game for FS Academy mission packs.

On-Screen Assistance

Future updates will add visual markers to the missions, aiding navigation on the ground.

Loss of Thrust Control

Some users have experienced the inability to control the engine power during lessons 7 and 12.

Missions do not have any influence on how MSFS handles your controls, so a fix will need to be sought from Asobo, who are investigating this currently.

Completion Statistics and Logbook

Currently the location of the missions within the Bush Trips category assigns them a completion %.

Even after completing a mission, this will remain at 0%, as this is only applicable to actual bush trips, such as those found in FS Academy - Voyager. Please disregard this figure. This will be addressed by adding custom categories.

The in-game logbook does not currently record flying hours during missions. This will require a fix from the MSFS team.

NAVIGATION ISSUES AFTER RESTART

 

After launching a mission, please do not restart the flight as this currently causes the Autopilot to stop tracking the flightplan route. Quit to the main menu and relaunch from there to restart a mission.

CONTROL CALIBRATION

 

If you are unable to achieve full control deflections to progress through the F/CTL Checks, you may need to check and adjust our controller options within MSFS. This has been noted particularly when using an XBOX controller.

It has been observed that some controllers such as XBOX Gamepads can cause interference with the Autopilot. When the Autopilot is engaged, a small residual input from your controller may still be attempting to steer the aircraft, resulting in it ‘fighting’ with the Autopilot and giving erratic or unexpected behaviour.

 

If you encounter this, you may need to increase the ‘Null Zone’ or use another controller such as a joystick, if available.

This is not unique to Jetliner and affects MSFS generally.

Control issues have been reported by some users of Honeycomb products who may need to adjust their button mappings in case of difficulties. VR users who have mistakenly changed the 'focus' in-game to a camera or other game feature will experience control loss until 'focus' is correctly restored.

NAVIGATION DATABASE

The standard navigation database should be used, as installed with MSFS by default.

Some abnormal behaviour noted when not using standard database:

  • Uncommanded DIRECT TO destination once airborne

  • Missing waypoints

  • FMGC page displays "UNTITLED" and locks up

 

It is hoped to expand compatibility to include Navigraph data, but this is not operational at time of Jetliner's release. For the time being, Navigraph users should use their Navigraph management software to temporarily disable the updated database whilst progressing through Jetliner.

 

 

FBW A320 COMPATIBILITY

Jetliner is designed around the use of the default MSFS A320. We are taking a high-level journey through the techniques and procedures for airliner flying, rather than a deeply technical review of the A320 systems.

 

The FBW A320 is no longer available from the Marketplace, preventing its use to the majority of users, particularly on XBOX.

Some users are experiencing issues with cockpit switches in Jetliner whilst the FBW mod is installed. If this occurs, please uninstall the FBW mod.

MISSIONS NOT APPEARING

Check your installation

Ensure you have unzipped and put the "fsacademy-jetliner" folder in your community folder, if purchased from a store other than Marketplace or Orbx. For Marketplace, ensure you have restarted MSFS and looked in the Activities - Bush Trips menu.

Mod Conflict

You may have a conflict with another mod or package.

Please move all mods out of your community folder and only have "fsacademy-jetliner" in there as a compatibility test.

You can then re-introduce mods one by one to see which is causing the issue.

Uninstalled Aircraft

After MSFS updates, aircraft may become uninstalled without your knowledge, causing them to disappear in the aircraft select screen and hiding any missions that use that aircraft.

 

Use the Content Manager within MSFS to reinstall the A320, should it appear to be missing from your aircraft selection menu.

Redownload Jetliner

There have been rare cases where a downloaded ZIP had become corrupted. Try to redownload from your place of purchase and try installation again.

Reinstall MSFS

Although potentially a lengthy process, there have been several reports of various mission packs being correctly installed, but not appearing in the menus. A reinstallation has been known to resolve this issue and others.

TRANSLATED VERSIONS

Currently only English voice and text guidance is available. 

 

FS Academy is a small studio which makes obtaining multiple voiceovers, subtitles and manual versions in various languages unfeasible at present, but we hope to expand localisation options in the future, but no timeframe is provided.

A transcript is not currently available, but is being considered for inclusion in future updates.

TRANSFERRING STORES

The FS Academy range is available on a wide selection of platforms. To discuss transferring a purchase from one store to another, please contact the store in question.

 

We are not aware of a current method where this is supported, but the stores themselves can advise you further.

CONTACT US

Please check the above advice to see if your query has already been answered

If you still encounter technical issues, please get in touch and we will offer assistance:

HELLO@FSACADEMY.CO.UK