SUPPORT

JETLINER

DOWNLOAD THE MANUAL

CLICK HERE to download the Jetliner manual

FIND JETLINER

After installation, restart the sim and locate the missions in ACTIVITIES - CUSTOM CONTENT.

If the missions are not present, please check the following steps:

 

REINSTALL AIRCRAFT

Use the in-game Content Manager to ensure that the default A320 is installed.

Note that some addon liveries can cause missions to be hidden, so please remove these liveries.

INSTALLATION

Ensure that you have restarted the sim after installation.

For marketplace customers, please ensure that the purchase and download process completed successfully, checking that payment was taken and download has completed.

For non-marketplace customers, please redownload the product to rule out a corrupted ZIP and refer to the installation instructions included inside, placing the unzipped package in your the community folder.

KNOWN ISSUES

 

NO SCORING

Sim Update 9 force enabled the scoring feature. Currently a score of 0 will be given at the end of each mission.

A basic form of scoring will be added in a future update.

CURRENT VERSION

Jetliner v1.4.1

-New dialog, subtitles and other changes to reflect new 24R runway numbering at Barcelona

-Guidance for Ground Aircraft Density if your stand is occupied

-Minor adjustments to markers

GETTING UPDATES

All stores are provided with the latest version simultaneously. Marketplace conducts internal testing and processing, taking more time for an update to become available for download.

 

Your currently installed version can be seen within Content Manager.

For non-marketplace customers, login to your store of choice to download the latest version.

ON-SCREEN OBJECTIVES

The objectives will list each required step of the missions in real time. Ensure that the objectives panel is displayed by using the in-game toolbar.

COCKPIT INTERACTION SYSTEM

Use ‘LEGACY’ mode for best compatibility with the Flight Control Unit (FCU).

This option is only available on PC and is found within the ACCESSIBILITY settings.

ISSUES AFTER RESTART

After launching a mission, please do not directly restart the flight as this currently causes the autopilot to stop tracking the flightplan route and can cause erratic behaviour. Quit to the main menu and relaunch from there to restart a mission.

NAVIGATION DATABASE

The default MSFS navigation database should be used to avoid the following abnormal behaviours:

  • Uncommanded DIRECT TO destination once airborne

  • Missing waypoints

  • MCDU displays "UNTITLED" and is unresponsive

 

Navigraph users should use their Navigraph management software to temporarily disable the updated database whilst progressing through Jetliner.

LANGUAGE SUPPORT

Only English voice and text guidance is available, including full subtitles.

Language expansions and transcripts are not currently planned, but are considered for a future update.

STORE ENQUIRIES

It is understood that stores do not permit transferring of purchases to another store, but please contact your store directly if you wish to enquire regarding this. Issues regarding payments, account details and failed downloads should be directed to the relevant store, who will be able to offer assistance via their customer support channels.

SOMETHING ELSE?

Please check that you have the latest version installed and refer to the advice on this page to see if your issue has already been addressed. If you still encounter issues or have another enquiry, please get in touch:

HELLO@FSACADEMY.CO.UK